Frequently Asked Questions

What is Roku Player and where can I get one?

Roku is a media streaming player like Google Chromecast, Amazon Firestick or AppleTV. Our service is supported by several models such as the Roku 1, Roku 2, and Roku 3. You can buy one at your local electronic store, Ebay or amazon.

Can I use one subscription on multiple Roku players?

At this moment, the service is only available per Roku device. Therefore if you would like to have the service on multiple devices, multiple subscriptions are required.

How do I renew my subscription?

Simply re-buy the package you’d like and include your current username to the notes when sending the payment so that  your account gets credited accordingly.

Can I upgrade after signing up?
Yes, you can upgrade at any time after signing up. When you log in as a “personal” subscriber, you will see a notice regarding your current package and instructions on how to upgrade.
What must I do if I have lost or forgotten my password?

Simply contact us and we will be more than happy to assist you.

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